Expert Tips for Answering Behavioural Interview Questions

How to Answer Behavioural Interview Questions

Job interviews can be quite nerve-wracking, especially when it comes to answering behavioral interview questions. You might feel put on the spot and unsure of how to answer the question at hand. 

Luckily, we have gathered some tips from job agency experts on the best ways to answer situational and behavioral questions. This advice should give you the confidence you need to master any question they may ask. 

Why Do Interviewers Ask Behavioural Questions?

One of the keys to answering behavioral questions is to understand why interviewers ask such questions in the first place. Typically, they are asked so the interviewer can gauge how well a potential job candidate will handle certain situations. You can usually tell when they are asking a situational question, as it will start with “Give me an example of when you…,” “Tell me about a time when you…,” or “Describe how you encountered…,” and so forth. 

In a nutshell, they are looking for examples of how you have previously demonstrated soft skills. Soft skills are interpersonal, or people, skills and include empathy, communication, and listening skills. Generally, in a job interview, employers are looking for the following soft skills:

  • Problem-solving
  • Analytical skills
  • Resilience and adaptability
  • Creativity
  • Teamwork
  • Integrity
  • Attention to detail
  • Organizational skills

Examples of Behavioural Interview Questions

  1. Give me an example of how you handled a time when you were given numerous tasks. 
  2. Tell me how you have previously handled a challenging client.
  3. Give me an example of how you managed a stressful situation. 
  4. Tell me about a time when you encountered conflict with a co-worker and how you remedied the situation.
  5. Share a situation in which you were able to inspire and motivate your fellow team members.
  6. How do you handle sudden changes in your day-to-day work routine?
  7. What is your most valued accomplishment thus far in your career and why?
  8. Give me an example of a time when you disagreed with a decision made by your boss but still had to act on that decision.
  9. Describe a situation in which you used your analytical skills to find the solution to a problem?
  10. Tell me about a time when you went above and beyond to assist someone. 

Tips for Answering Behavioural Questions During an Interview

Now that we have given you some examples of situational interview questions, here are some tips to help you nail the answers!

  1. Be prepared: Have some answers ready beforehand so you will not be caught completely off-guard.
  2. Stay positive: Focus on the positive and do not “trash talk” or speak unkindly of your former employers or co-workers.
  3. Do not overspeak: Give the pertinent details without talking too much. If needed, the interviewer will ask a follow-up question. 
  4. Be honest: Never “fake” an answer to a question. If the situation does not apply to you, tell the truth. Do not embellish or add false details.
  5. Use discretion: Do not reveal any personal or confidential details about a previous employer or co-worker. If you feel that they are overstepping their boundaries, you do not have to answer the question.
  6. Think before you speak: Take a minute to think about what you are about to say. Do not be afraid to ask for clarification if you are unsure of a question. 
  7. Be confident: Speak with grace and confidence. Make eye contact and do not take too long to answer a question. 

We hope these tips will help you land the job of your dreams. Team Global / MSM is here to support you, from helping you send out resumes to prepping you for your interview. Call us today to get started on your job search!

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